Refund & Cancellation Policy
Effective Date: March 4, 2025
1. Cancellation Policy
Cancellations must be made via our official website, email, or by contacting the hotel directly.
- Flexible Rate Bookings: Free cancellation up to 48 hours before check-in. Cancellations made
after this period will incur a charge equivalent to one night's stay.
- Non-Refundable Bookings: No refunds will be provided for cancellations or no-shows.
- Group Bookings & Long Stays: Special cancellation policies apply, which will be communicated
at the time of booking.
2. Refund Policy
- Eligible refunds will be processed within 7-10 business days from the cancellation request.
- Refunds will be issued through the original payment method.
- Transaction fees or bank charges (if any) may be deducted from the refunded amount.
- The hotel is not responsible for delays caused by payment processors or banks.
3. No-Show Policy
If a guest fails to check-in on the scheduled date without prior notice, the booking will be considered a
no-show, and the full booking amount will be charged.
4. Early Check-Out Policy
Guests checking out before their scheduled departure date may be subject to early departure fees, depending on
the booking terms.
5. Modifications & Rescheduling
- Reservation modifications, including date changes, are subject to availability and may incur additional
charges.
- Non-refundable bookings cannot be modified.
6. Force Majeure
In cases of unforeseen circumstances such as natural disasters, government regulations, or emergencies, the hotel
may provide rescheduling options instead of refunds.
7. Contact Information
For cancellations, refunds, or modifications, please contact:
Kennedia International Hotel & Suites
901, Trimurti Tiraha, Near Aashlok Nursing Home, Aktha, Sarnath, Varanasi, Uttar Pradesh, 221007
Phone: +91 79057 53086
Email:
kennediahotel@gmail.com
